Returns & Exchanges

At WUKA®, we want you to feel confident in your period wear; that is why we offer a 40-day 'Full Moon' guarantee on your first pair. If you are not completely satisfied with your purchase, we provide a straightforward return and exchange process for all unworn items in their original packaging.

1

Check Eligibility

Ensure your items are unworn, unwashed, and in their original packaging, or verify if your purchase qualifies under our 40-day trial period for first-time customers.

2

Start Your Request

Visit our online returns portal and enter your order number and email address to select the specific items you wish to return or exchange.

3

Pack and Ship

Securely package your items and attach the prepaid shipping label provided via the portal, then drop it off at your nearest authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse receives and inspects your return, we will process your refund to the original payment method or dispatch your replacement exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing