Frequently Asked Questions

Everything you need to know about your period-proof journey.

How do WUKA period pants work?

Our underwear features a multi-layer integrated gusset that absorbs moisture, locks in blood, and prevents leaks, keeping you dry and comfortable all day.

How do I care for and wash my WUKA products?

Rinse in cold water after use, machine wash at 30-40 degrees without fabric softener, and hang to dry. Avoid tumble drying to preserve the lifespan of the leak-proof membrane.

What is your shipping policy?

We offer standard and express shipping worldwide. Orders are typically processed within 24 hours, and UK customers can expect delivery within 2-3 working days.

Can I return or exchange my order?

Due to hygiene reasons, we can only accept returns on unworn items in their original, unopened packaging within 30 days of purchase.

How do I find the right size?

We recommend checking our detailed Size Guide located on each product page. Our styles generally fit true to size, but if you are between sizes, we suggest sizing up for extra comfort.

Are WUKA products eco-friendly?

Yes, our products are designed to replace disposable pads and tampons, significantly reducing plastic waste. We use sustainable materials like Tencel and organic cotton.